Fortune limited is a privately owned Malawian freight forwarding and clearing agent established in 2012, with a long range strategy of providing intergated and comprehensive logistics and materials management services for sea, road and air freights also food productions. Fortune Limited is amongst leading freight services and food manufacture in Malawi headquartered in Blantyre, the commercial city of the country.
What We Promise
We operate in accordance with the highest industry standards and with the utmost integrity in all relationships with customers, service providers and other stakeholders.
What We Stand For
Our central purpose and role is to provide managerial and operational expertise to assist companies in optimising the procurement and positioning of cargos within the scope of their value chains
What We Strive For
We constantly redefine who we are and what we offer. We are on a pursuit to become leading experts in the field of supply-chain management. Our innovative solutions and cutting edge services make us the partner of choice for streamlined and cost effective logistcs services and food manufacture
To be the most reliable and efficient Freight Forwarding, Transport and Delivery Service provider in Malawi and abroad. Relationships is very important with our clients, partners, stakeholders and service providers, we opt for strong bond
To provide our clients with excellent services in addressing all their Freight Forwarding, Customs Clearing, Warehousing and Transport Broking solutions, with a comprehensive guarantee of satisfaction though our local office and partners worldwide.
Through these partners, Fortune limited is able to provide door to door delivery, freight forwarding and customs clearing services at competitive rates to and from Malawi, United Kingdom and Mainland Europe.
We strive to always provide an efficient, Cost effective Services to the advantage of our clients.
Quality Service Standard
We have high standards and our goal is to provide the highest quality service we possibly can. We define our quality service by evaluating the customers’ complaints, proposals and incorporating them into our strategy.
Commitment is to put our customers first by providing excellent service and great communications experiences. This is what we do and this is why we exist. By focusing on our customers and being a responsible member of our communities, we will produce a solid return for our shareowners, create meaningful work for ourselves and provide something of lasting value for society. As a result, Tapbase Trading will be recognized as a great company.
They are our most important stakeholders in our business and the lifeblood of our business. Only by satisfying our customers first we have the opportunity to satisfy the needs of our other stakeholders.
Extraordinary Customer Service
We go to extraordinary lengths to satisfy and delight our customers. We want to meet or exceed their expectations on every assignment. We know that by doing so we turn customers into advocates for our business. Advocates do more than work with us, they talk about our services to their friends and others. We want to serve our customers competently, efficiently, knowledgeably and with flair.Self-Responsibility
We take responsibility for our own success and failures. We celebrate success and see failures as opportunities for growth. We recognize that we are responsible for our own happiness and success.
Our company continually improves through unleashing the collective creativity and intelligence of all of our Team Members. We recognize that everyone has a contribution to make. We keep getting better at what we do.
We offer value to our customers by providing them with high quality products, extraordinary service and a competitive price. We are constantly challenged to improve the value proposition to our customers.
We offer value to our customers by providing them with high quality products and services.